First-Line IT Support Analyst – Service Desk (Bilingual)

Valeo IT seeks candidates for an IT support role in Mexico, Jalisco. The position involves managing IT requests, supporting end-users through various tools, and ensuring high service quality.

Applicants should have experience in customer support, familiarity with Windows Clients, and the ability to troubleshoot Office 365. Candidates demonstrating proactive communication and teamwork are highly valued.