Fit4Less Manager - Markham Cochrane

FIT4LESS MANAGER

Who is a Fit4Less Manager?

The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.

Job Summary

Manages, monitors, and completes processes, expectations and duties to ensure a clean and safe club, friendly associates, and supports an automated brand.

• Offers and ensures consistent friendly customer service.
• Completes and leads cleanliness duties using standards, policies, processes and guidelines.
• Ensures club cleanliness practices and process expectations are being met to provide members and associates with a clean and safe environment.
• Leads and trains the handling of member concerns and resolves escalated member complaints.
• Identifies, informs and uses effective action plans to solve club duties and processes that are not meeting expectation.
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