Fixed Operations Manager

Olympic Auto Group is looking for a client focused and experienced Fixed Operations Manager to lead our parts and service teams in some of our Alberta locations.

In this operationally focused role, you will leverage your parts and service automotive expertise to train, educate and lead the local team members by:

• Establishing benchmark standards for service work order processing time and parts inventory turns;
• Coaching and training team members on proven methods to keep warranty claim hours low with rapid processing to the manufacturer;
• Measuring and reporting on technician productivity in contrast to established standards;
• Creating parts profitability goals while measuring and reporting on parts staff objective attainment;
• Developing a winning culture of continuing education and continual improvement;
• Implementing key programs to grow and develop service and parts throughput volume and profita...