Fixed Term

Lets Write Africa's Story Together
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
The telesales officer is responsible for driving digital sales by engaging with customers via phone and other digital communication channels. This role focuses on promoting company products and services, closing sales, and nurturing customer relationships. The ideal candidate will excel at meeting sales targets and delivering outstanding customer experiences while leveraging digital tools and platforms.
KEY TASKS AND RESPONSIBILITIES
Communicate with customers following established guidelines to address inquiries and resolve issues.
Develop a deep understanding of the company's products and services to make personalized recommendations.
Actively generate, qualify, and pursue leads to achieve individual sales targets.
Initiate and manage customer interactions through phone calls and digital platforms.
Maintain and ma...