Flight Department Operations Coordinator

Overview

Reporting to: Director, Flight Operations

Location: CYYC Airport, Calgary AB

Schedule: Four days on and four days off rotating shift that includes days, evenings, weekends and holidays, based on a 12-hour workday.

The Flight Department Operations Coordinator (FDOC) is a centralized, joint function between the Flight Department and Operations Control designed to streamline communication and operational support for flight crews. It serves as the primary point of contact for pilots, triaging incoming requests and directing them to the appropriate resources while ensuring timely resolution of operational issues. Its core purpose is to enhance daily flight operations through three key pillars: providing support, offering expert guidance, and ensuring adherence to company policies and procedures.

Responsibilities

• Act as the primary point of contact for pilot inquiries within the Operations Control Centr...