Flight Sales & Visa Specialist

• To maximize sales of flydubai products in the sales shop whilst ensuring a high level of customer service is maintained.

KEY RESPONSIBILITIES

• Provide customers with information about flydubai destinations, flights, schedules, product, terms and conditions.
• Make new bookings, modifying existing bookings, issuing tickets on flydubai flights as per customer request.
• Sell ancillary products provided by flydubai to customers visiting flydubai sales shop such as UAE visa, Insurance, Hotel, Rent-a-car etc.
• Collect cash or other form of payments and properly reporting these to supervisor and/or retail manager.
• Handle Commercial visa process which involves validation of visa application details submitted by the passengers/agents.
• Handle visa deposit refunds to passengers as per requirement.
• Submitting daily sales reports to Super...