Flight Specialist

FLIGHT SPECIALIST

Job Type: Full time

Location: Manila Remote/Hybrid

Reporting to: Flights Team Lead
Role Type: New
Salary: Php 30,000

Job Purpose:

We are seeking a customer-focused and detail-oriented Flight Specialist to join our team. As a Flight Specialist, you will play a critical role in providing exceptional customer service to our passengers, ensuring their travel arrangements are seamless and efficient.

What will be your key responsibilities?

• Ticket Sales and Reservations:
  Assist passengers with booking flights, selecting seats, and managing their travel itineraries.
  Process ticket purchases, payments, and refunds.
  Manage reservation changes, cancellations, and upgrades.

• Queue Management:
  Manage and prioritize customer requests within a queue system.
  Respond to inquiries and requests in a timely and efficient manner.
  Ensure all customer requests are addressed and resolved...