Flight Specialist

FLIGHT SPECIALIST
Job Type
: Full time

Location
: Manila Remote/Hybrid

Reporting to
: Flights Team Lead

Role Type:
New

Salary:
Php 30,000

Job Purpose
We are seeking a customer-focused and detail-oriented Flight Specialist to join our team. As a Flight Specialist, you will play a critical role in providing exceptional customer service to our passengers, ensuring their travel arrangements are seamless and efficient.

What will be your key responsibilities?

• Ticket Sales and Reservations: Assist passengers with booking flights, selecting seats, and managing their travel itineraries. Process ticket purchases, payments, and refunds. Manage reservation changes, cancellations, and upgrades.
• Queue Management: Manage and prioritize customer requests within a queue system. Respond to inquiries and requests in a timely and efficient manner. Ensure all customer requests are addressed and resolved promptly.