Floor Manager - FT - Toronto Outlet

The role

will involve great organisation, resilience, enthusiasm and determination to ensure that the in store customer experience is consistently excellent and the store represents the AllSaints brand in the most exciting way possible.

Leadership of the team of stylists will be a key part of how you spend your time, coaching and supporting team members with the motivation to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing.

What will I be doing?

The majority of your day will be spent on our busy shop floor trading with our stylist teams and ensuring that all processes are running smoothly, as well as ensuring that customers receive the best experience in store.

You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online cus...