floor manager

About the role

As the Floor Manager at DC MEISAN RESTAURANT SDN BHD.', you will play a pivotal role in overseeing the daily operations of our hospitality establishment in Johor Bahru Johor. This full-time position is essential in ensuring the smooth and efficient running of our business, catering to the needs of our valued guests.

What you'll be doing

• Supervising and coordinating the work of the front-of-house team to provide exceptional customer service
• Monitoring staff performance and providing mentoring and training to drive continuous improvement
• Ensuring compliance with all relevant health, safety and security regulations
• Managing inventory, ordering supplies and optimising operational costs
• Resolving customer complaints and handling difficult situations with tact and professionalism
• Liaising with other department heads to maintain seamless operations
• Analysing data and providing recommendations to ...