(Fluent English) Customer Support Consultant (remotely)

Who we are?
SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.
Right now, we’re expanding our talent bench
— a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.
What You Will Do
Deliver outstanding customer support via chats and emails; Be organized and process driven, maintaing a structured workflow; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the la...