(Fluent English) Saas Customer Support Consultant (Remote, Latam)

Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.
We operate globally, supporting clients in 60 languages across diverse industries.
So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions?
Join our community as a SaaS Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.
Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.
Excited?
Let's see what it takes.
What you will do: Deliver outstanding customer support via emails and calls; Diagnose, troubleshoot and triage customer-reported issues, driving investigations through to resolution or appropriate escalation; Re...