FnA Deputy Manager — Night-Shift Operations Lead

A staffing agency is seeking a Deputy Manager - FnA in Eastwood, Philippines. The role involves supervising a team of analysts to ensure quality standards are met, monitoring call volumes, and resolving escalations. Candidates should have a Bachelor's degree, extensive experience in leadership roles within logistics or BPO, and advanced analytical skills. The position requires strong decision-making abilities and flexibility to work fixed night shifts. This role is onsite, requiring effective communication and relationship management with carriers and stakeholders.
#J-18808-Ljbffr