Fnol Ng Associate Iii

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
The Claims FNOL Associate III serves as initial contact for basic claims reporting. This role is responsible for guiding the caller to the appropriate party based on their need and the relevant policy or claim.
**Key Responsibilities**:
- Identifies the customer’s need and responds appropriately and efficiently with a sense of urgency
- Follows established guidelines specific to each claim report or inquiry
- Communicates effectively with internal and external customers
- Locates, confirms, and documents appropriate information, which may invol...