For Pooling - Customer Service Representative - Wave 42 (Upselling) | Onsite

Employment Type: Full-Time Employment

Work Setup: Hybrid Setup (Onsite for 6 months, hybrid after depends on your performance)

Work Schedule: Night Shift (Following U.S. Eastern Time Zone)

Location: Eastwood, Libis, Quezon City

Salary Package: 20,000 PHP to 30,000 PHP/Monthly



Job Highlights







+ Work-life Balance



+ Competitive salary



+ 'Family-oriented' Culture





Job Description:





+ Provide exceptional technical support to customers via phone, email, chat, or other communication channels.



+ Diagnose and troubleshoot technical issues, including home appliances and home service set up



+ Guide customers through step-by-step solutions, ensuring issue resolution and customer satisfaction.



+ Escalate complex technical issues to higher-le...