Ford Service Advisor

Alliance HR&I
Full-time Sarnia, Ontario Vehicle and Mobile Equipment Mechanics, Installers, and Repairers
Posted:
March 21, 2026
Location:
Sarnia, Ontario, Canada

Job Description

Automotive Service Advisor


We are seeking a professional and customer-focused Service Advisor to join our dealership service department. The successful candidate will act as the primary point of contact between customers and the service team, ensuring a smooth and efficient service experience from vehicle drop-off to delivery.

Key Responsibilities

  • Greet customers and assess vehicle service needs
  • Prepare repair orders and clearly explain recommended services
  • Communicate between technicians and customers regarding vehicle status and required repairs
  • Provide accurate estimates for repairs and maintenance services
  • Schedule service appointments and manage workflow in the service department
  • Ensure customer concerns are documented and addressed properly
  • Maintain regular communication with customers regarding service progress
  • Deliver exceptional customer service and build long-term c...
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    Job Overview

    Job Type: Full-time
    Location: Sarnia, Canada
    Posted: March 21, 2026
    Deadline: April 30, 2026