Forward Deployed AI Engineer - Vancouver

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

Join our Agent Deployment team to play a critical role in deploying voice agents that handle tens of thousands of customer interactions every day. As a Forward Deployed AI Engineer, you’ll directly influence PolyAI’s growth by rapidly implementing and optimizing cutting‑edge voice AI solutions tailored to our enterprise customers’ needs.

You will serve as the primary technical liaison between PolyAI and our clients, collaborating closely to understand their requirements, deliver customized solutions, and ensure measurab...