Job Description
Billing & Revenue Operations (Accounts Receivable)
Generate customer invoices and credit notes accurately and on time based on contracts, milestones, subscriptions, and approved variations
Maintain billing schedules, customer payment terms, and complete supporting documentation (contracts, purchase orders, acceptance and handover documents)
Ensure revenue-related data accuracy across systems (e.g. CRM, invoicing, and accounting systems)
Track accounts receivable ageing and conduct weekly AR reviews
Work closely with Sales and Operations teams to resolve billing issues
Collections & Customer Payment Follow-ups
Lead customer collections outreach in a professional, firm, and customer-friendly manner
Maintain a structured collections pipeline including promise-to-pay dates, follow-up actions, and escalation points
Coordinate with S...
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