France & Benelux Customer Care Executive

Puig

Permanent Barcelona, Catalunya Information and Record Clerks

Posted:

March 02, 2026

Location:

Barcelona, Catalunya, Spain

Job Description

The Opportunity
Centralize the relation with the Global Customers and Distributors in the order to cash process (orders, deliveries, returns, claims and bad debt) and solve any issues to achieve the objectives fixed in terms of service and receivables.
What you'll get to do

Centralize the relation with the Italian Customers in the order to cash process
Review and provide information about the situation of their orders

Deal with EDI/ SAP/e-mail orders

Review and provide logistic or descriptive information of products

Inform the customer of the out of stock that affects the orders 
Tasks within the Order & Delivery management process 
Unblock the EDI orders, in EDI workflow and solve the problems to be able to create the sales order

Review and unblock the orders for delivery
Delivery issues/delay management
Modify orders ...
                

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Job Overview

Job Type: Permanent

Location: Barcelona, Spain

Posted: March 02, 2026

Deadline: April 11, 2026