Franchise Consultant

MISSION : To increase and improve the business of franchisees in line with the franchisor's strategy and objectives.

KEY DELIVERABLES :

• Ensure the sustainability of assigned franchisees, by creating, monitoring and contributing to their business plan while ensuring their satisfaction with the franchise offering.

• Create and monitor various action plans with the franchisee (range of services, communication, training, online approach, etc.).

• Ensure that stores meet defined minimum performance standards (range of services and capabilities, customer service and facilities, NPS, Online, brand policy, service standards).

• Plan, contribute to and monitor traffic generation actions (online, fleets, marketing, CRM...), as well as conversion performance in stores.

• Ensure that franchise fees are collected on time, and prepare the profit map (fees paid by the franchisee i...