Franchise Operations Manager

Job Title: Franchise Operations Manager
Location: Ortigas, Pasig City
Industry: Bakeshop / Food Retail
Employment Type: Full‑Time
Job Summary
The Franchise Operations Manager is responsible for ensuring the operational excellence, brand consistency, and profitability of all franchised bakeshop branches. This role oversees franchise performance, provides operational guidance, ensures compliance with company standards, and supports franchisees in driving sales, improving customer experience, and maintaining product quality. The ideal candidate is experienced in food retail, franchise management, or multi‑branch operations.
Key Responsibilities
Franchise Management & Performance
Oversee day‑to‑day operations of franchised bakeshop outlets to ensure consistent quality and compliance with company standards
Monitor sales performance, store profitability, and operational KPIs
Conduct regular branch visits, audits, and evaluations
Support franchisees in achievi...