Franchise Trainor

DUTIES:

• Must have proper knowledge about the whole operations of the restaurant both Back and Front of the House.
• Must have the needed product knowledge related to the restaurant / brand.
• Assist the Franchise Relations Manager in training franchise' new employees on the restaurant's standard policies and procedures.
• Conduct effective induction and orientation sessions.
• Deploy a wide variety of training methods
• Strictly observe if all the franchise are following to these policies.
• Identify and assess current and future training needs through job analysis, performance appraisals and consultation with Franchise Relations Managers.
• Assist in developing the procedures to a much effective way for a best customer service that the restaurant can offer.
• Monitor and evaluate training program's effectiveness, success and ROI periodically and report on them
• Manage training budget.
• Provide oppor...