Fraud Analyst (UK Support) open_in_new

Responsibilities

• Monitor transaction alerts and reports to identify potentially fraudulent activities.
• Conduct thorough investigations into suspected fraud cases, gathering evidence and documenting findings.
• Reach out to end customers as part of the fraud investigation process, obtaining necessary information and clarifications to support case resolution.
• Work closely with the UK Fraud Investigator and relevant departments to develop and implement fraud prevention strategies.
• Assist in developing and updating fraud detection and prevention policies.
• Analyze transaction patterns and trends to detect anomalies and potential fraud risks.
• Prepare detailed reports on fraud incidents, including nature, method, and outcomes of investigations.
• Maintain accurate records of all fraud cases and actions taken.
• Participate in regular team meetings to discuss ongoing cases, trends, and improvements....