Fraud Case Resolution Specialist

A leading bank in Asia is seeking a candidate to handle scam-related inquiries and case escalations. You will verify cases, collaborate with stakeholders, and maintain accurate records. Ideal candidates should have a diploma or equivalent qualification, at least one year of customer service experience, and strong communication skills. We encourage fresh entrants with a customer-first mindset to apply. The position requires intermediate computer skills and the ability to manage multiple cases under pressure.
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