Fraud Customer Excellence Supervisor

Nu
Full-time Colombia, Colombia Gestión y operaciones
Posted:
March 03, 2026
Location:
Colombia, Colombia, Colombia

Job Description

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page

About the role

As a Customer Experience Supervisor, you're expected to:

  • Passion for Customer Service and Operations, dedicated to delivering exceptional customer experiences.
  • Quick learner with a strong desir...

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Job Overview

Job Type: Full-time
Location: Colombia, Colombia
Posted: March 03, 2026
Deadline: April 12, 2026