Job Description
The Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
**Responsibilities**:- Manage one or more teams and a component of the fraud loss portfolio- Manage fraud losses and ensure the team supports the portfolio, and make decisions using a risk/reward and customer centric balance- Monitor execution of operational objectives, authorization detection strategies and goals for the fraud area, and help mitigate fraud losses- Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions- Provide evaluative judgment based on information analys...
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