Freelance Customer Service

Responsibilities

• Assist with applications, documentation, and other operational tasks
• Help with monthly bookkeeping tasks, invoice tracking, and financial admin
• Step in to handle urgent customer service enquiries when the Customer Service Specialist is out of office or on leave
• Liaise across teams to ensure smooth day-to-day operations
• Responds quickly and effectively to urgent needs with professionalism

Help Desk & Support Expert | Zendesk | Salesforce | Ticketing tools

Location: India