French Bilingual Account Specialist

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We are excited to offer an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a French Bilingual Account Specialist, you will be an advocate for our merchants and internal Chase partners, offering resolutions to payment processing, technical troubleshooting, and addressing general inquiries. You will provide phone support to our US and Canadian merchants, ensuring first call resolution with empathy and respect.

Job Responsibilities

• Take ownership of each customer interaction while treating customers with respect and responding with empathy.
• Approach problems logically and with good judgment to ensure first call resolution for each customer.
• Navigate multiple applications while staying engaged with our customers.
• Demonstrate personal excellence including...