French Claims Advisor for Airbnb - Lisbon, Portugal

Come and work with us.

Do you want to belong with the customer service team and help to build the world's most loyal travel community?

Are you French native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment?

So we have the perfect opportunity for you!

Your future project: join our French Claims team.

Airbnb is a trusted online community marketplace for unique accommodation around the world, united to create a world where anyone can belong anywhere.

As a customer service specialist in this project, your daily responsibilities will include:

• Communicate friendly and efficiently with the customers and provide relevant information
• Be the person responsible to deal with property damage issues
• Handle sensitive issues that were reported during ongoing reservations or after they are over
• Analyze the customer situation and asses...