French & German Speaker - Customer Support Specialist

Customer Support Specialist – French & German Speaker | Porto (Hybrid)

Location: Porto, Portugal

Work Model: Hybrid

Schedule: Monday to Friday

Languages Required: French (C1 minimum) & German (B2 minimum)

About the Role

Are you looking for an international experience in Portugal while working for a global company?

We are currently recruiting French-speaking talents with an intermediate to advanced level of Italian for a Customer Support position based in Porto. You will join an international and multicultural environment and support customers for well-known global brands.

Your Responsibilities

• Provide customer support via phone, email, and chat
• Assist customers with inquiries related to products, services, subscriptions, or payments
• Ensure a high level of customer satisfaction and professionalism
• Manage and update customer information in internal systems
• Collabo...