French Speaking Customer Service Agent Junior

FNZ Group

Full time Dublin, County Dublin Information and Record Clerks

Posted:

March 03, 2026

Location:

Dublin, County Dublin, Ireland

Job Description

Description
This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and for the quality processing for Corporate / Retail Clients on behalf of FNZ.
This means the following key requirements,
The role holder will be responsible for a number of aspects of day-to-day processing and ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required. 
High level of proficiency in both written and spoken business French is essential.
The role holder will contribute to the service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs.
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Job Overview

Job Type: Full time

Location: Dublin, Ireland

Posted: March 03, 2026

Deadline: April 12, 2026