French Speaking Customer Service Agent Senior
FNZ GroupJob Description
Description
The Senior Officer is responsible for core processing team specific functions, depending on the individual team, within one of the designated Operations Functional Areas, and, is responsible for the day to day service of their team to Corporate / Retail Clients on behalf of FNZ.
This means the following key requirements:
The role holder will be responsible for all aspects of day to day processing, regulatory, and financial risk relevant to their team and, for all processes that fall within their team’s remit.
The role holder will support all aspects of change within their functional area ensuring that their team actively participates as and where required in the change process from delivery through to implementation so that change is delivered effectively, and, in accordance with FNZ Compliance standards.
The role holder will be responsible for service delivery to our corporate clients from their team, e...
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