French speaking Customer Service Associate

FRENCH SELECTION (FS)

French speaking Customer Service Associate
Salary: Competitive
Location: Rosyth
Hybrid working
Ref: 8233FC

To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8233FC

The Company:
A well-established provider in the scientific field.

Main duties:
To provide excellent customer service and administrative support.

The Role:
- To respond to customer enquiries and resolve issues in a timely manner
- To follow up on orders and ensure delivery status is updated regularly
- To advise customers on product suitability
- To complete necessary administration and keep the customer records up to date
- To liaise with Servicing department to schedule installation of product and servicing
- To monitor customer feedback and provide suitable suggestions for improvement

The Candidate:
- Fluent in French (written and spoken) - Essenti...