French-Speaking Customer Support for Automotive Insurance & Claims Department

Mercier Consultancy is seeking a French-Speaking Customer Support Representative for our Automotive Insurance & Claims Department! In this vital role, you will provide exceptional assistance to our French-speaking clients as they navigate their automotive insurance needs and claims processes. Your ability to communicate effectively in French will be crucial in ensuring that customers receive the support and guidance they require during this important time.

This position is ideal for individuals who are enthusiastic about the insurance industry and committed to delivering outstanding customer service. Join us in helping our clients protect their assets and handle claims with ease!

Responsibilities

• Respond to customer inquiries in French through phone, email, and chat
• Assist clients with questions related to automotive insurance policies and claims procedures
• Document customer interactions and resolutions accurately in our customer relat...