French Speaking Customer Support for Online Travel Agency

Patrique Mercier Recruitment FR specializes in connecting skilled professionals with exciting career opportunities. We are currently looking for a French Speaking Customer Support Representative for an Online Travel Agency. This position is perfect for individuals who are passionate about travel and committed to delivering exceptional service to French-speaking clients as they plan and manage their travel experiences.

Responsibilities

• Provide outstanding customer support to French-speaking clients regarding their travel inquiries and bookings via phone, email, and chat.
• Assist customers with questions related to itineraries, travel changes, and additional services offered by the agency.
• Resolve customer complaints and issues promptly to ensure a positive travel experience.
• Document customer interactions and maintain accurate records of inquiries and resolutions.
• Collaborate with internal teams and travel partners to meet cu...