French Speaking Customer Support Specialist

French Customer Support Specialist – International Hub (Lisbon)

Are you a French speaker ready to launch your career in one of Europe's most beautiful coastal capitals? We are seeking enthusiastic and customer-oriented individuals to join our team on-site in Lisbon! This is your chance to work with leading global brands while enjoying the sunny, vibrant lifestyle of the Portuguese capital.

The Role

• Customer Care: Act as the first point of contact for French-speaking customers, assisting them via phone, email, and live chat.
• Problem Resolution: Answer inquiries regarding product features, order tracking, billing issues, and account management with a helpful attitude.
• Platform Guidance: Guide users step-by-step through digital platforms or basic troubleshooting steps to ensure a seamless experience.
• Data Do...