French Speaking Marketplace Customer Representative

Patrique Mercier Recruitment FR is looking for a talented French Speaking Marketplace Customer Representative to join our dedicated customer service team. In this role, you will be essential in providing high-quality support to our French-speaking customers, ensuring they have a seamless experience on our marketplace.

Responsibilities

• Act as the primary point of contact for French-speaking customers via phone, email, and live chat, providing exceptional service and support.
• Assist customers in navigating the marketplace, addressing their inquiries about products, prices, and order statuses.
• Effectively resolve any customer complaints and issues, prioritizing customer satisfaction in all interactions.
• Maintain accurate records of customer interactions in our CRM system for tracking and report generation.
• Collaborate with other departments to share insights and feedback from customers to improve service delivery.
• Sta...