French/English Customer Specialist at TD

Join TD's innovative team as a French/English Customer Account Specialist in Ottawa. This role requires passionate customer service representatives committed to resolving inquiries with empathy and efficiency.

As a valued member of the TD Customer Assistance team, you will operate in a bilingual setting, assisting customers through their financial queries. This full-time role emphasizes personal growth through ongoing learning and performance metrics, allowing you to thrive within a supportive framework. Your engagement with customers will significantly impact their banking experience.

Key Responsibilities: • Handle customer inquiries through effective telecommunication • Provide knowledgeable support aligned with customer needs • Implement solutions at first contact to enhance satisfaction • Engage in regular training and professional development • Meet and exceed service and compliance standards

Requirements: • Bilingual (French/English) proficiency • High ...