Front Counter Sales

Annexure A – Job Description

ROLE PROFILE

Job Title:

IDS Front Counter Sales

Reports to:

Senior Branch Administrator

Department:

Cape Town Sales

Location:

Cape Town, Northgate

PURPOSE OF THE ROLE

To provide exceptional customer service and support through effective communication, sales, and order processing, ensuring customer satisfaction and contributing to the achievement of sales and profitability targets. The role also involves maintaining accurate records, coordinating with internal departments, and upholding company standards and procedures in a fast-paced, customer-focused environment.

RESPONSIBILITIES / ACCOUNTABILITIES

Key Responsibilities

• Greet and attend to customers promptly and professionally
• Telephone calls to be answered promptly
• Achieve sales/GP target set out Monthly
• Maintain up-to-date knowledge of products, pricing and promotions
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