Front Counter Sales

Annexure A – Job Description
ROLE PROFILE
Job Title:
IDS Front Counter Sales
Reports to:
Senior Branch Administrator
Department:
JHB Sales, Samrand Branch
Location:
Johannesburg
PURPOSE OF THE ROLE
To provide exceptional customer service and support through effective communication, sales, and order processing, ensuring customer satisfaction and contributing to the achievement of sales and profitability targets. The role also involves maintaining accurate records, coordinating with internal departments, and upholding company standards and procedures in a fast-paced, customer-focused environment.
Responsibilities / Accountabilities
Key Responsibilities
Greet and attend to customers promptly and professionally
Telephone calls to be answered promptly
Achieve sales/GP target set out Monthly
Maintain up-to-date knowledge of products, pricing and promotions
Keep records of pipelines and close rate
Upsell and cross-sell products ...