Front Desk Agent Jasper AB Miette Mountain Cabins

Overview

Pursuit Collection — Jasper, AB • Pay: $18 an hour • Job type: Seasonal, Full-time • Location: Jasper, AB

Responsibilities

• Process telephone calls


• Process group arrivals and departures


• Register arriving guests and assign rooms


• Process guests' departures, calculate charges and receive payment


• Take, cancel, and change room reservations


• Resolve minor guest complaints and refer to Hotel Manager or Front Desk Supervisor as required


• Refer major guest complaints to Hotel Manager or Front Desk Supervisor


• Balance cash and complete balance sheets, cash reports and related forms


• Provide information on hotel facilities and services, and local points of interest


• Arrange services required for guests with special needs


• Provide informatio...