Front Desk Agent

Description

Your passion for service ensures that our guests are taken care of, as you respond to guest requests and questions in a professional, positive manner.

As a Front Desk Agent, you are empowered to create a unique, sincere and genuine experience for our guests.

Job Description

1. Greet all guests in a timely, friendly, and professional manner
2. Make guest reservations, and actively promote package add-ons
3. Ensure accuracy of all guest information during check-in and check-out
4. Safely handle cash floats and any other forms of monetary transactions for guests
5. Promptly answer all calls in a friendly and courteous manner
6. Respond to guest needs, ensuring special requests are directed through to the appropriate department
7. Communicate effectively and professionally with other departments
8. Contribute to the security of the building, company assets, and team/guest...