Front Desk Agent (San Miguel de Allende)

Job title: PM Leader

Department: Reception

Location: All locations

Type/Duration of contract: Prof. Services / Payroll, 1 year

• Responsible for communicating the different Tours & Travel products and services during the check in process
• Ensure all guests are aware of the different spaces in Selina (common kitchen, F&B, cinema room, library, cafe/club, Retail Shop, Tours & Travel desk, Wellness Deck, Surf Ranch - when relevant)
• Responsible for selling all Tours & Travel products (Retail, Tours and Transportation, Rentals, Wellness, Surf and Education)
• Responsible for recording Tours & travel sales in systems, Rezdy and Winks
• Responsible with supporting guests in case of any question/concern needed regarding an T&T product
• Manage receptionists tasks on the night shift
• Process all guest check-ins and early check outs
• Review receptionists...