Front Desk Agent, The American Club

**Front Desk Agent, The American Club**

_Work Mode: Onsite_

**Location: ** Kohler, WI

**Opportunity**

Join our guest services team, the heartbeat of our business and the warmth our guests remember long after their stay.

**SPECIFIC RESPONSIBILITIES**

+ Providing prompt, courteous and professional guest service in the functions of registration, guest departure, cashiering, reservations and information.
+ Registering guests in and out of Fidelio property management system.
+ Blocking guest rooms, preparing guest folios, guest cards, and programming room keys.
+ Handling all money transactions at the front desk following standard operating procedures.
+ Having knowledge of food and beverage facilities and hours of operation.
+ Posting and recording hotel gift certificates.
+ Being knowledgeable about property and surrounding area, local attractions and shopping services.
+ Adhering to established safety procedures a...