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Front Desk Agent The Westin Calgary AirportCalgary, Alberta Canada

Pomeroy Lodging LP
Full-time Calgary, Alberta Information and Record Clerks
Posted:
June 05, 2026
Location:
Calgary, Alberta, Canada

Job Description

Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.


Key Focuses

  • Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.

  • Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.

  • Answers phones and welcomes guests in a prompt and courteous manner with adhere to Westin/Marriott Brand standards.

  • Keeps track of arrivals, departures, and in-house daily activities a...

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    Job Overview

    Job Type: Full-time
    Location: Calgary, Canada
    Posted: June 05, 2026
    Deadline: July 15, 2026