Front Desk Agent

**Additional Information** Flexible Availability Preferred, Weekends and holidays Preferred, Overnight Shift
**Job Number** 26071599
**Job Category** Rooms & Guest Services Operations
**Location** 325 Bay Street, Toronto, ONT, Canada, M5H 4G3
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $22.22-$27.77 per hour
**Other Compensation:** Staff Service Charge Eligible

**POSITION SUMMARY**

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of r...