Front Desk Agent Trainee

Hiraya Wellness Resort and Ecopark proudly is looking for a Front Desk Agent / Front Office Associate Trainee who is friendly, detail-oriented, and passionate about providing outstanding guest service. If you enjoy welcoming guests, managing reservations, and being the face of a resort, this is the opportunity for you.

Job Purpose:

The Front Office Associate is responsible for delivering excellent guest service from check-in to check-out, ensuring that every guest feels welcome, valued, and well-attended to.

Key Responsibilities:

Greet guests warmly and handle check-ins/check-outs efficiently
Manage bookings, inquiries, and room assignments
Respond promptly to guest needs, requests, and complaints
Handle payments and maintain accurate billing records
Coordinate with housekeeping and other departments for seamless service
Maintain a clean and organized front desk area

Any job-related tasks

Performance Standards:

Court...