Front Desk Assistant

Job Responsibilities:

• Greet and assist walk-in customers in a friendly and professional manner
• Handle parcel drop-offs and pickups
• Perform parcel handling, sorting, and packaging duties
• Provide information on our services, shipping options, and pricing
• Maintain cleanliness and organization at the front desk area
• Assist with daily administrative tasks when required

Requirements:

• Basic computer skills (Microsoft Office, POS systems)
• Good communication skills in English and Bahasa Malaysia (Mandarin is a plus)
• Physically fit to handle parcels (light to moderate weight)
• Responsible, punctual, and customer-oriented
• Able to work independently and as part of a team
• Prior front desk, customer service, or logistics experience is an added advantage

Benefits:

• EPF/SOCSO contributions
• Friendly and supportive work environment