Front Desk Executive

As the first point of contact at The Play Squad, you play a crucial role in creating a positive and professional environment for our families. You will be the bridge between our parents and teachers, ensuring that operations run smoothly—from the moment a student arrives until the last worksheet is marked and returned.

Key Responsibilities

• Front-of-House Excellence: Greet visitors warmly, handle phone and walk-in enquiries, and provide accurate information about our programmes to potential parents.
• Student Management: Manage the check-in and check-out process. Ensure students are safely received before lessons and properly handed over to parents during dismissal.
• Academic Support: Assist the teaching team to ensure lessons proceed efficiently.
• Administrative Duties: Maintain updated student records, process term payments, and manage the general upkeep of the front desk area.
• Customer Relationship: Follow up with leads and provid...