Front Desk

Responsibilities:

• Perform Front Desk duties at assigned studio locations as scheduled.
• Open or close the studio as required.
• Greet and check in clients as they arrive for classes.
• Manage client account enquiries and assist with membership or class-related matters.
• Ensure the Yoga and Pilates studio rooms and common areas are kept clean, sanitized, neat, and tidy in between classes — maintaining an immaculate environment at all times.
• Perform hands-on cleaning duties daily to uphold studio hygiene and presentation standards.
• Replenish inventory items and consumables in the studio.
• Be knowledgeable about our programs, packages, and products to provide accurate recommendations and promote sales to clients.
• Deliver excellent customer service to help improve client satisfaction, retention, and engagement.
• Recommend suitable classes to students based on their goals and schedules, answer questions,...